Products supplied by the Seller benefit from:
The legal guarantee of conformity for defective, soiled, or damaged Products or Products that do not correspond to the order,
The legal guarantee against hidden defects resulting from a material, design, or manufacturing flaw affecting the products delivered and rendering them unfit for use,
In order to assert their rights, the Customer must inform the Seller in writing (e-mail or letter) of the non-conformity of the Products or the existence of hidden defects as soon as they are discovered. The Seller will reimburse, replace, or repair Products or parts under warranty deemed non-conforming or defective. Shipping costs will be reimbursed on the basis of the invoiced rate, and return shipping costs will be reimbursed upon presentation of receipts.
Refunds, replacements, or repairs of Products found to be non-conforming or defective will be made as soon as possible and, at the latest, within 15 working days following the Seller’s finding of the non-conformity or hidden defect. Refunds may be made by bank transfer or check.
The Seller cannot be held liable in the following cases:
Non-compliance with the legislation of the country to which the products are delivered, which it is the Customer’s responsibility to verify.
In the event of misuse, use for professional purposes, negligence, or lack of maintenance on the part of the Customer, as well as in the event of normal wear and tear of the Product, accident, or force majeure.
The photographs and graphics presented on the site are not contractual and do not engage the responsibility of the Seller.
The Seller’s warranty is, in any event, limited to the replacement or reimbursement of Products that do not conform or are affected by a defect.