ARTICLE 1 - Scope of application

These General Terms and Conditions of Sale (“GTCS”) apply, without restriction or reservation, to all sales concluded by the Seller with non-professional purchasers (“the Customer”) wishing to acquire the products offered for sale (“the Products”) by the Seller on the academicpress.ch website.

The main characteristics of the Products, and notably the specifications, illustrations, and indications of dimensions or capacity of the Products, are presented on the academicpress.ch website, which the Customer is obliged to read  before ordering.

The choice and purchase of a Product are the sole responsibility of the Customer. Product offers are subject to availability, as specified when the order is placed. These GTCS are available at all times on the academicpress.ch website and shall prevail over any other document. 

The Customer declares to have read and accepted these GTCS by ticking the appropriate box before placing an online order at academicpress.ch.  

In the absence of proof to the contrary, the data recorded in the Seller’s computer system constitutes proof of all transactions concluded with the Customer.

The Seller’s contact details are as follows:

Chiron Media Sàrl

Avenue de Tivoli 3, 1700 Fribourg, Switzerland

IDE/VAT: CHE-254.090.608

E-mail: distribution@academicpress.ch

Telephone: +41 26 525 96 14


ARTICLE 2 - Prices

The Products are supplied at the prices in force on the academicpress.ch website at the time the order is registered by the Seller.

Prices are expressed in EUR and CHF, Tax included. These prices are binding, but the Seller reserves the right to modify them once or twice a year.

Prices do not include processing, shipping, transport, and delivery costs, which are invoiced as an additional charge under the conditions indicated on the site and calculated before the order is placed.

The payment requested from the Customer corresponds to the total amount of the purchase, including charges.

An invoice is issued by the Seller and given to the Customer upon delivery of the Products ordered.


ARTICLE 3 - Orders

It is the Customer’s responsibility to select the Products they wish to order on the academicpress.ch website according to the following procedures:

The Customer chooses a product and places it in the shopping basket, which can be deleted or modified before confirming the order and accepting the present terms and conditions of sale. They will then enter their contact details or log into their personal account and choose the delivery method. Once the information has been validated, the order will be considered definitive and require payment by the customer in the specified manner.

Product offers are valid as long as they are visible on the site, subject to availability while supplies last.

The sale will not be considered valid until full payment has been received. It is the Customer’s responsibility to check the accuracy of the order and to report any errors immediately. Any order placed on the academicpress.ch website constitutes the formation of a distance contract  between the Customer and the Seller.

The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.

The Customer can follow the progress of their order on the site.

ARTICLE 3 Bis - Customer area - Account

To place an order, the Customer is invited to create an account (personal area). To do so, they must register by filling in the form provided at the time of ordering and undertake to provide truthful and accurate information concerning their civil status and contact details, in particular, their e-mail address.

The Customer is responsible for updating the information provided. They are informed that they can modify this information by logging into their account.

To access their personal space and order history, the Customer must identify themself using their username and password, which are strictly personal and will be communicated to them after registration. In this respect, the Customer shall refrain from disclosing them. Should this not be the case, the Customer shall remain solely responsible for any use made thereof.

The Customer may also request to unsubscribe by going to the dedicated page in their personal space or by sending an e-mail to distribution@academicpress.ch. This will take effect within a reasonable time.

In the event of non-compliance with the general terms and conditions of sale and/or use, academicpress.ch may suspend or even close a Customer’s account following an unsuccessful formal notice sent by e-mail. 

Any deletion of an account, for whatever reason, will result in the deletion of all the Customer’s personal information. Any force majeure events resulting in a malfunction of the site or server and subject to any interruption or modification in the event of maintenance shall not incur the liability of the Seller. 

Creating an account implies acceptance of these terms and conditions of sale.


ARTICLE 4 - Terms of payment

The price is paid by secure payment according to the following terms: Credit card payment.

The price is payable in full by the Customer on the day the order is placed. Payment data is exchanged in encrypted mode using the protocol defined by the approved payment service provider for banking transactions carried out on the academicpress.ch website. Payments made by the Customer will not be considered final until the Seller has received the sums due.

The Seller shall not be obliged to deliver the Products ordered by the Customer if the latter does not pay the price in full in accordance with the above-indicated conditions.


ARTICLE 5 - Deliveries

Products ordered by the Customer will be delivered in the European Union, the United Kingdom, and North America.

Deliveries are made within 5 working days in Europe and 10 working days in North America  to the address indicated by the Customer when ordering on the site. Delivery is constituted by the transfer to the Customer of physical possession or control of the Product. Except in special  cases or when one or more Products are unavailable, the Products ordered will be delivered in a single shipment. The Seller undertakes to use its best efforts to deliver the Products ordered by the Customer within the time limits specified above.

If the Products ordered have not been delivered within 15 working days of the indicative delivery date for any reason other than force majeure or the fault of the Customer, the sale may be canceled at the written request of the Customer. The sums paid by the Customer will then be returned to him at the latest within 14 days of the contract’s cancellation date, to the exclusion of any compensation or deduction.

Deliveries are made by an independent carrier to the address given by the Customer at the time of ordering and to which the carrier has easy access. When the Customer has chosen a carrier, delivery is deemed to have taken place as soon as the Products ordered have been handed over by the Seller to the carrier, who has accepted them without reservation. The Customer, therefore, acknowledges that it is the carrier’s responsibility to make the delivery and has no recourse against the Seller in the event of non-delivery of the goods transported.

In the event of a special request by the Customer concerning the packaging or transport conditions of the Products ordered, duly accepted in writing by the Seller, the related costs will be subject to specific additional invoicing on the basis of an estimate previously accepted in writing by the Customer. The Customer is responsible for verifying  the condition of the products delivered. The Customer has 10 working days from the date of the delivery to make any claims. Claims may be sent by e-mail to distribution@academicpress.ch, accompanied by all relevant supporting documents (chiefly  photos). Once this period has elapsed, and if these formalities have not been complied with, the Products will be deemed to be in conformity and free from any apparent defect, and no claim will be accepted as valid by the Seller.

The Seller will reimburse or replace, as soon as possible and at its own expense, any Products delivered whereby the Customer has duly proven any lack of conformity or apparent or hidden defects in accordance with the conditions set out in these GTCS.

The transfer of the risks of loss and deterioration relating thereto will only occur at the moment the Customer takes physical possession of the Products. The Products, therefore, travel at the Seller’s risk, except when the Customer has chosen the carrier. In this case, the risks are transferred at the time the goods are handed over to the carrier.


ARTICLE 6 - Transfer of ownership

The transfer of ownership of the Products from the Seller to the Customer will only take place after full payment of the price by the latter, regardless of the date of delivery of said Products.


ARTICLE 7 - Right of withdrawal

Once an order has been dispatched, the Customer can no longer exercise a right of withdrawal and must pay for the order in full.

Returns must be made in their original and complete condition (packaging, accessories, instructions, etc.) to enable them to be remarketed as new, accompanied by the purchase invoice. Damaged, soiled, or incomplete Products cannot be returned. The shipping costs of the return are at the Customer’s expense.

The exchange (subject to availability) or refund will be made within 14 days of receipt by the Seller of the Products returned by the Customer under the conditions set out in this article.

ARTICLE 8 - Seller’s liability - Warranties

Products supplied by the Seller benefit from:

The legal guarantee of conformity for defective, soiled, or damaged Products or Products that do not correspond to the order,

The legal guarantee against hidden defects resulting from a material, design, or manufacturing flaw affecting the products delivered and rendering them unfit for use,

In order to assert their rights, the Customer must inform the Seller in writing (e-mail or letter) of the non-conformity  of the Products or the existence of hidden defects as soon as they are discovered. The Seller will reimburse, replace, or repair Products or parts under warranty deemed non-conforming or defective. Shipping costs will be reimbursed on the basis of the invoiced rate, and return shipping costs will be reimbursed upon presentation of receipts.

Refunds, replacements, or repairs of Products found to be non-conforming  or defective will be made as soon as possible and, at the latest, within 15 working days following the Seller’s finding of the non-conformity  or hidden defect. Refunds may be made by bank transfer or check.

The Seller cannot be held liable in the following cases:

Non-compliance with the legislation of the country to which the products are delivered, which it is the Customer’s responsibility to verify.

In the event of misuse, use for professional purposes, negligence, or lack of maintenance on the part of the Customer, as well as in the event of normal wear and tear of the Product, accident, or force majeure.

The photographs and graphics presented on the site are not contractual and do not engage the responsibility of the Seller.

The Seller’s warranty is, in any event, limited to the replacement or reimbursement of Products that do not conform  or are affected by a defect.

ARTICLE 9 - Intellectual property

The content of the academicpress.ch website is the property of the Seller and its partners and is protected by Swiss and international intellectual property laws. Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

ARTICLE 10 - Applicable law - Language

These GTCS and the transactions arising from them are governed by and subject to Swiss law. These GTCS are written in French. Should they be translated into one or more foreign languages, the Swiss french text shall prevail in the event of a dispute.

ARTICLE 11 - Disputes

For all complaints, please contact Customer Service at the Seller’s postal or e-mail address indicated in ARTICLE 1 of these GTCS. The Customer is hereby informed that, in the event of a dispute, they may, in any event, have recourse to conventional mediation with existing industry mediation bodies or to any alternative dispute resolution method (for example, conciliation).